Why TekTegrity
TekTegrity is a strategy and values driven company looking to partner with other like-minded, growth oriented businesses and academic institutions.
Rather than just recommending new expensive hardware or selling a quick fix, we ask the tough questions, such as "What are your organizational goals?" and "How do you envision your computer systems helping you reach those goals?" Only with your future goals in mind can we make a good IT decision today.
What Makes TekTegrity Different?
- Our team is customer centric focused. We never forget that we're here to serve you. Every staff member at TekTegrity is CompTia Customer Service Certified and it shows.
- Our Tech Support Line is always answered by a live person. We don't like automated phone systems either.
- Each client has a dedicated Lead Technician who is intimate with the nuances of your company. We understand how frustrating it can be to never see the same technician twice.
- Full-time behind the scenes proactive Maintenance Team including Backup, Anti-Virus and Patch Technicians who make sure your systems are updated, secured and backed up. This team performs over 350 hours of proactive maintenance each month for our clients.
- 24/7/365 support and guaranteed response times so you are never left out in the cold.
- Our Support Agreements are designed to fit your company's needs. We know cookie cutter agreements don't work for you.
