Managed IT Services
TekTegrity’s Total Systems Management™ (TSM) proactively monitors your systems, servers and networks to identify problems and address them before they cause downtime for your business.
Is Managed IT Support Right for Your Company?
- Are you spending more time fixing your own computers than growing your business?
- Do you know last time your system was backed up?
- Do you hesitate calling your IT provider because the clock starts running immediately?
- Does your current IT provider never call you back? And you never know if the problem was ever resolved?
- Do you hate waiting half a day for a tech finally show up on site?
TekTegrity's TSM takes care of all this and much more, for a predictable monthly fee. Unlike the break/fix model of IT service that profits from service calls, it is in our best interest that your systems are up and running smoothly. It just makes good business sense.
The TekTegrity TSM Support Advantage
All TekTegrity TSM clients are assigned a dedicated team:
- A Lead Technician who is intimate with your company, systems, preferences and nuances.
- An Account Manager to help guide you through the IT maze, provide consultation and even translate "Nerd" when needed.
- A Backup Technician who ensures nightly data back-ups.
- An Anti-Virus Technician who is solely dedicated to protecting them from the virus, spyware and malware that can bring a company to its knees.
Managed Workstation Support
We manage all of the critical tasks that keep your Microsoft Windows systems up and running:
- Access to a dedicated Technician who can assist and Troubleshoot Issues
- Remote Support & Onsite Support
- User Account Management
- Operating System Patch Management
- Software License Reporting
- Application Upgrades
- Printer Management
- System Audits
- Disc Space, Partition and Usage Management
- Antivirus Management and Virus Removal
- Spyware Scans and Removal
- Hardware Maintenance
- Systems inventory Reporting
- 24/7 Monitoring
- Guaranteed Response Times
- After Hours Emergency Response
Managed Server Support
Our server management and maintenance provide by our Microsoft Certified Engineers delivers unsurpassed reliability, consistency and peace of mind:
- Access to a dedicated Technician who can assist and Troubleshoot Issues
- Remote Support & Onsite Support
- Daily Backup Monitoring and Reporting
- On-going Proactive Server Maintenance
- Disaster Recovery Coverage
- Microsoft Windows, Exchange and SQL Server Patch Management
- Virus Definition Management
- User Account Management
- Hardware Firmware Management
- Event Log Monitoring
- 24/7 Monitoring
- Guaranteed Response Times
- After Hours Emergency Response
Contact us today to find out how we can take our IT management off your shoulders so you can focus on growing your business.
