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Sep 29

The importance of Application-Aware Backups

Ruby Nahal, Engineer By Ruby Nahal, Senior Engineer

Roadblocks to recovery

Right after I came back to the office after maternity leave, I had the pleasure (NOT) of having to deal with a terrible disaster recovery. We were trying to recover a database application from crash-consistent backups and meant lots and lots of hours on the phone. Needless to say, by the end, my nerves were shot.


Sep 19

Hiring for Tech: Who’s Right For IT?

IT Ready Program

By Russ Levanway, CEO

Best of Both Worlds

I’m often asked what I look for in a technician when it comes to hiring for our company. Sure, there are required prerequisites such as education, experience, and cultural fit, however fundamentally a technician has to do two things really well to work in IT. He or she must be able to troubleshoot a wide range of issues while also being comfortable interacting with a wide range of people.