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Jan 26
2017

Change Control: Getting a Handle on Chaos

Ruby Nahal, Engineer By Ruby Nahal, Senior Engineer

As Network Admins, we are all guilty of making a change without taking the time to document that has come back and hurt us. Even more frustrating, is when you get stuck working on an issue due to someone else’s lack of documentation. I, myself, have worked on several issues where undoing undocumented changes took several hours to revert.

Hence, Change Control occupies a very special place in my heart. It saves you a ton of heartache, forces you to pre-think the changes you are making, the consequences, possible roll back plans (very important) and the entities and processes that may be impacted by the change.

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Jan 17
2017

Real Consulting // NASCAR Here I Come!

IT Consultant at SLO Jiffy Lube

Pit Crew in Training

By Josh Erdman, Senior Consultant

The bell rings twice as I pull into the Santa Maria Jiffy Lube.  Immediately I am greeted by the Courtesy Technician and whisked away into the plush waiting room.  Behind me, a team of six is at the ready to service my car with the goal of completing my oil change in 10 minutes or less.  Only this time I am not their customer, nor am I their IT Consultant – I am their temporary teammate. Mario, the franchise manager, lets the team know I am here to learn, and they are eager to teach me.

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Jan 13
2017

The IT Anti-Trend of 2017

AntiTrend

By Russ Levanway, CEO

Each December, announcing trends for the coming year is standard operating procedure for the IT media. Journalists and insiders always predict a sea change in how people work and what they do; if you go back a few years, the prevailing trends include the move to mobile and how everything is going to the cloud.

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Jan 10
2017

Selecting the Right EHR System

Healthcare IT team, San Luis Obispo, Fresno By Nathan Stott, Practice Director

Selecting an electronic health records (EHR) system can be a difficult undertaking for any practice. In our last post, we discussed some of the important details regarding EHR use under the new MACRA ruling. With the largest percentage (25%) of the MIPS composite score for 2017 being reliant upon the Advancing Care Information category, the replacement for Meaningful Use, it is imperative that practices are using the right EHR system to receive positive Medicare payment adjustments. In addition, selecting the right EHR system can improve patient outcomes and save time and money for your practice, but how do you choose the right one?

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Jan 3
2017

Does this robot make me look fat?

The Usual Suspects

By Josh Erdman, Senior Consultant

Pop culture has done a great job exposing us to telepresence robots. From The Good Wife to The Big Bang Theory – it’s easy to poke fun at the obvious absurdity of the telepresence robot.  So while I doubt many of us have actually seen one in use at the office, it does make me curious if a robot or two at work could become mainstream as we look forward to 2017.  I gotta admit – the thought of seeing an image of a co-workers’ disembodied head putzing around on a Segway frame does make me wish I had made a strategic telepresence robot purchase on Black Friday.

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