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Nov 13
2017

Gratitude for Growth: We Couldn’t Have Done it Without You

Food Truck Fridays – a Client Appreciation Event

There’s nothing like the sense of accomplishment that comes with having helped a client in a truly meaningful way when there’s mutual gratitude for a job well done. We’ve come to learn that our clients see us not just as a company that fixes their computers, but as a company that enhances their productivity and thereby enriches their lives and the lives of those they serve.

But let me be clear: there have been quite a few times when clients have told us what we needed to do better. And we wouldn’t be the company we are today without that feedback.

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Oct 17
2017

The Tool to Understand What Makes Teams Tick

By Russ Levanway, CEO

Not too long ago we hosted a staff retreat and had everyone complete a Worktraits profile that uncovered the nature of her or his convictions and personalities. Afterward, we learned what it means for some of us to be highly disciplined, ambitious or compassionate, etc.

One lesson I learned during our retreat was that because people have different personalities, they speak different languages. In a work environment, the way you relate to people can be very different from one personality to the next.

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Oct 11
2017

Internet for All; What’s Not to Love?

Internet for All

By John Lim, CTO

So last Friday, I was up in my old stomping grounds, San Francisco Bay Area, attending the annual Non-Profit Housing Association of Northern California Fall Conference. What does TekTegrity have to do with Non-Profit/Affordable Housing?

A lot, actually.

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Sep 29
2017

The importance of Application-Aware Backups

Ruby Nahal, Engineer By Ruby Nahal, Senior Engineer

Roadblocks to recovery

Right after I came back to the office after maternity leave, I had the pleasure (NOT) of having to deal with a terrible disaster recovery. We were trying to recover a database application from crash-consistent backups and meant lots and lots of hours on the phone. Needless to say, by the end, my nerves were shot.

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Sep 19
2017

Hiring for Tech: Who’s Right For IT?

IT Ready Program

By Russ Levanway, CEO

Best of Both Worlds

I’m often asked what I look for in a technician when it comes to hiring for our company. Sure, there are required prerequisites such as education, experience, and cultural fit, however fundamentally a technician has to do two things really well to work in IT. He or she must be able to troubleshoot a wide range of issues while also being comfortable interacting with a wide range of people.

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Aug 24
2017

True Grit: Get IT

By John Lim, CTO

So guess what I have been doing the last few days? Besides trying to think of ideas for a new article.

Any guesses? No? No takers? Well, I’ve had the pleasure of working with the Engineers here at TekTegrity on a major disaster recovery effort. Yeah, not fun. I never want to ever experience that again.

Or do I?

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Aug 10
2017

Layering works for Oreos, not Technology Solutions

Stack Oreos not Tech

 

By Russ Levanway, CEO

How to integrate your tech so you can start working smarter not harder

Picture if you will: One person in your finance department buys a new cloud-based billing package – the coolest thing since sliced bread – but it doesn’t integrate with invoicing and other software in the company, so adoption never gets past the number-crunchers.

Sound familiar?

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Jul 28
2017

Cheat Sheet: How to Train Someone to Replace You

Mentor

By John Lim, CTO

Professional Growth > Training

In the last few months, I’ve spent a large chunk of my time working with our technical staff. We call it training but really I think the focus is on personal/professional growth.

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Jul 12
2017

Now Hiring…Everywhere

Tech Careers

By Russ Levanway, CEO

The Future Will Be Built on Tech

I believe there’s going to be a sea change in the workforce. But I don’t think that necessarily means we’re going to have the chronic, long-term unemployment that so many fear if we play our cards right and start training American workers to meet the extraordinary demand for technical positions.

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Jul 5
2017

Quick Tour of the New and Improved CMS QPP Website

Healthcare IT Consulting By Jill Lowe, Healthcare Account Manager

If you haven’t been on the CMS Quality Payment Program (QPP) website lately, you should definitely check it out. The new and improved site is chock full of great information in an easy to navigate format while also being home to a myriad of tools that will come in handy as you start planning for how you will participate in QPP.

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